Designing Emails That Convert: Best Practices for 2024

In today’s digital landscape, email remains one of the most effective marketing tools for businesses to drive conversions and build lasting customer relationships. But designing emails that convert requires a blend of creativity, strategy and a focus on the latest trends. As we look ahead to 2024, here are some best practices to remember when designing emails that engage your audience and deliver results.

Keep it mobile-first.

With most emails now opened on mobile devices, optimizing your email design for smaller screens is critical. Responsive design ensures that your email layout, images and text are easily readable and engaging on any device. For 2024, focus on clean, minimal designs that adapt seamlessly to various screen sizes.

Tip: Use a single-column layout to ensure content scales effectively across devices, and always test your emails on different platforms before hitting send.

Incorporate interactive elements.

Interactive elements like GIFs, buttons and sliders are gaining popularity, providing a more engaging experience for recipients. These elements grab attention and encourage users to take action, which is crucial to driving conversions.

Tip: Add a simple interactive feature like a clickable image or survey to boost engagement. However, avoid overloading the email with too many moving parts, which can slow loading times and overwhelm users.

Personalize with dynamic content.

Personalization goes beyond addressing your subscriber by name. Dynamic content allows you to tailor the entire email experience to the individual’s behavior, preferences and location. For instance, you can send product recommendations based on past purchases or trigger special birthday offers.

Tip: Use OptiMail Pro’s segmentation tools to create highly targeted campaigns that resonate with specific audience segments. Personalized emails can increase click-through rates and conversions by delivering more relevant content.

Emphasize strong visual hierarchy.

A well-organized visual hierarchy ensures your key message and calls to action (CTAs) stand out. Use contrasting colors for your CTA buttons, bold fonts for headlines, and white space to make the email easy to scan. Guide the reader’s eye naturally from the header to the main content and, ultimately, to the CTA.

Tip: Limit fonts to two or three styles and keep text blocks short to maintain readability. A clear visual hierarchy ensures that even on quick scans, recipients understand your message and next steps.

Optimize for dark mode.

As more users switch to dark mode on their devices, designing emails that look great in both light and dark modes is essential. In 2024, optimizing for dark mode will no longer be optional—ensuring readability and brand consistency will be crucial.

Tip: Test your emails in dark mode to see how images, fonts, and colors appear. Use transparent images and avoid relying on pure white backgrounds, which can be jarring for dark-mode users.

Use eye-catching CTAs

Your call-to-action is the most important email element—it drives conversions. Ensure your CTA button stands out visually and clearly communicates the action you want the recipient to take. Use actionable language like “Shop Now,” “Learn More,” or “Get Started.”

Tip: Place your primary CTA above the fold and repeat it at least once further down the email to reinforce the message. Test different CTA designs and placements to see what works best for your audience.

Leverage A/B testing

Every audience is unique; what works for one group may not work for another. A/B testing is the best way to determine which elements of your email design are driving conversions. Test different subject lines, layouts, CTAs and images to optimize performance.

Tip: OptiMail Pro’s built-in A/B testing tool allows you to test multiple variations of an email and automatically selects the best-performing version to maximize conversions.

Focus on accessibility.

Creating accessible emails ensures all recipients, including those with disabilities, can engage with your content. In 2024, accessibility will be a crucial factor in email design for legal compliance and to reach a broader audience.

Tip: Use alt text for images, ensure sufficient color contrast, and include descriptive links for screen readers. Accessible emails enhance the user experience and build trust with your audience.

Integrate video content.

Video is one of the most engaging content types, and its inclusion in email marketing is a trend that will continue to grow in 2024. Whether it’s a product demo or a personalized message from your team, video can increase engagement and, ultimately, conversions.

Tip: Use a play button overlay on a static image that links to a hosted video to avoid long loading times. Mention “video” in your subject line to pique interest and encourage opens.

Create a seamless path to conversion.

The goal of any email is to guide your recipient toward a specific action. Ensure that the path to conversion—from email to landing page—is seamless and frictionless. The landing page should reflect the design and message of the email, creating a consistent user experience.

Tip: Remove unnecessary steps in the conversion process. For example, pre-fill forms with known user data to reduce the time recipients take to complete the action.

By following these best practices and continuously testing and optimizing your emails, you can create campaigns that capture attention and drive results.

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